Rellim Arms LIMITED LIFETIME WARRANTY Guidelines
THE RELLIM ARMS STOCK ADAPTER WAS NOT DESIGNED TO BE FIRED WITHOUT THE SOCK ATTACHED TO THE FIREARM!!! DO NOT FIRE ANY FIREARM WITHOUT THE STOCK ADAPTER CORRECTLY INSTALLED AND THE STOCK ATTACHED!!
Here at Rellim Arms we stand by our products! Everything we offer is Manufactured and Assembled in the USA. We manufacture all of our proprietary parts from 7075 T6 Aluminum and then apply a Mil-Spec Type III Class 2 Hardcoat Anodize. We hand fit each part to make sure it stands up to our satisfaction. We are so confident in our products that we offer a limited LIFETIME WARRANTY on all of our Proprietary Parts for normal WEAR and TEAR.
What exactly does this mean? We guarantee our upper receiver, charging handle, barrel nut, barrel lock, hand guard and stock adapter to be free of defects and last the lifetime of the product! Now, we understand that this is a firearm and meant to be shot and used. This, as with all firearms, comes with some expected wear and tear from the normal use of the firearm. We understand that through the lifetime of the product other parts may wear out over time as expected. So, we are limiting this to our own proprietary parts that we manufacture in house. We also understand that people have the tendency to take apart their firearm for many reasons, upgrading different parts, and customizing their firearm for their own personal enjoyment. We encourage this, however, unless a certified Rellim Arms armorer completes the upgrades we cannot guarantee the product. We also understand that some people are really curious and might have the itch to take the firearm apart to see how it works. This is also where the warranty can become void. We use specific techniques and tools to assembly every firearm. If someone were to take apart the firearm or any of the accessory pieces, there is a chance that it will not be reassembled in a working manner. This will also void the warranty. So, plain and simple, we offer a limited LIFETIME warranty for normal WEAR and TEAR on all of our proprietary products that remain in the original configuration as when they were purchased . All of the warranty work and what qualifies under the limited Lifetime Warranty will be ultimately decided by a Rellim Arms armorer.
How does the Warranty work? Each Rellim Arms firearm, kit, or accessory will come with a warranty registration card. The card will have a QR code and a website address that will contain the registration form. Within 30 days of the purchase, the warranty form needs to be filled out and the product registered.
Why do I have to fill out the warranty registration? The information we ask for on the registration form will help us figure out what batch your product was manufactured. This will help us as a company figure out if there was an issue with the single product or my random chance there was a problem with the actual batch. We will also track any warranty work to make sure that we address every issue. For instance, we manufacture every piece of every product, therefore we might receive a warranty request from someone where you have not actually experienced an issue. This will allow us to contact you ahead of time and offer you a free replacement part if we realize there was a problem with a part in your select batch. Since this is a new product we are always upgrading and changing things and we want to make sure you have the best quality for the lifetime of your product.. We will not give out or sell any of your warranty information we receive from you at any time. This is simply an in house tracking that will allow us to make sure we take care of our customers. In order for us to offer you the limited Lifetime Warranty, the warranty registration MUST BE COMPLETED.
Holds Harmless Agreement: Rellim Arms, LLC nor any of its affiliates are responsible for injury and or death from misuse of this firearm or any of our products, User acknowledges when using the firearm and or any of our accessories, agrees to hold harmless Rellim Arms, LLC and all affiliates.